Warranty Terms & Conditions


PLEASE RETAIN YOUR PURCHASE RECEIPT AS IT IS REQUIRED AS PROOF OF PURCHASE

Terms & Conditions of This Warranty

Subject to the terms and conditions below, Bruns Acoustics warrants to the original purchaser that provided this product is owned and used by the original purchaser that this product will be free from defects in materials and workmanship for a period of 2 years from the date of original purchase.

Any costs associated with claiming this warranty including return of any product to Bruns Acoustics must be borne by the consumer.
Bruns Acoustics will at its expense and its option:- a) repair the product b) replace the product c) replace with equivalent product

THIS WARRANTY DOES NOT COVER
  • Normal wear and tear on any part of the product;
  • Any normal maintenance;
  • Failings or deterioration due to accidents, neglect, abuse or abnormal use;
  • Checking, shrinking, sinking, discoloration and wear of finishes;
  • Damage to finishes or cracks, splitting or warpage of wood due to changes in temperature or humidity, exposure to or contact with the sun, fire, any other chemicals or non Bruns approved polishes;
  • Damage or defects caused from the unauthorized removal, replacement or interference of any part;
  • Any repair or service conducted by anyone other than Bruns Acoustics or Bruns Acoustics approved service center;
  • Any product whose serial number has been removed, defaced or tampered with in anyway;
  • Damage, rusting or corrosion to any hardware parts caused by humidity, salty air or exposure to moisture; or
  • Transportation, insurance or freight charges associated with claims under this warranty.

Bruns Acoustics does not accept any liability in connection with this warranty for any consequential damage or economic loss whether direct or indirect, to any person or property, arising from breakdown or failure of the product.

Bruns Acoustics liability under this warranty is limited to the lesser of the replacement cost or the repair cost of the product.

Consumers who have sent products to Bruns Acoustics or an authorized service center that are not covered by this warranty will be provided with a reasonable quotation to repair the product at the consumers expense.


HOW TO CLAIM A FAULTY ITEM?
To claim under this warranty, the original purchaser must
contact Bruns Acoustics on info@brunsacoustics.com or +61 2 6684 4494 for a return authorisation number.