We understand that buying online can sometimes be difficult. We want you to be happy with your purchase which is why we offer a 30 day money back guarantee (except for sale items) subject to the following terms and conditions;
The consumer must contact Bruns Acoustics on or before 30 days from the date the product was received to obtain a return authorisation number
- All returned products must be in original condition and original packaging as when it was received
- All returns must be accompanied by the purchase receipt and return authorisation number
- We are happy to offer an exchange or refund
- We do not accept returns or exchanges on sale items
- Bruns Acoustics does not refund shipping costs for exchanged or returned items, consumers are responsible for all shipping costs associated with exchanged or returned items
Bruns Acoustics is not responsible for exchanged or returned items lost in transit, it is advisable that the consumer use registered postal services to allow tracking of shipped items.
HOW TO RETURN OR EXCHANGE A PRODUCT?
If for any reason you are unsatisfied with your Bruns product please contact us on firstname.lastname@example.org within 30 days from the date the product was received.