FAQ's


DO WE OFFER A WARRANTY?
Yes, our products are backed by a 2 year limited warranty. Read our warranty & returns policy for more information.

HOW TO RETURN A PRODUCT UNDER WARRANTY?
To report a faulty product complete the warranty & repair form.

WHAT IF YOUR NOT SATISFIED WITH THE PRODUCT YOU RECEIVE?
We understand that buying online can sometimes be difficult. Thats why we offer a 30 day satisfaction guarantee on our products (excluding sale items). Read our satisfaction guarantee terms and conditions for more information.

WHERE DO WE SHIP TO?
We are currently shipping orders to Australia. Please request your country to be added by contacting us.

HOW FAST WILL YOUR ORDER BE PROCESSED?
Your speaker is already built, packaged and waiting in our workshop. Shipments sent with registered post will take 3-10 working days, while express post will take 1-5 working days. Please note shipments to remote locations may take longer.